A typical laissez faire organization.

There are essentially two ways to approach cleaning. One of them is (OS1) – a standardized, measured, and tested process. The other approach may be termed “laissez faire” – a system made up as the organization goes along. With the latter approach, well-intentioned people try to make improvements and add bits and pieces in an unstructured way. The result is chaos.

There are many ways to fail. When you find a way to succeed, you stay with it. The (OS1) process was created piece by piece as a result of ManageMen time and motion studies. The firm was hired repeatedly by organizations looking for data that didn’t exist. Out of every project, ManageMen learned something new about how cleaning systems could be improved. Most of the system components were developed by janitors who shared their “one best way” of doing things.

(OS1) is the sum total of 20 years experience with thousands and thousands of cleaning workers in hundreds and hundreds of organizations. The very best tools and techniques have been distilled into a powerful process with consistent results.