All quality programs are a function of process. Because the (OS1) process is very simple and standardized, organizations see dramatic improvements without making people work harder. It is literally working smarter.
Coupled with process, (OS1) identifies and incorporates the best tool for each task. This combination invariably raises the level of cleanliness. Even people who don’t generally notice cleaning quality comment on the improved appearance, smell and feel of the environment around them.
The (OS1) process is certified ISO 9001. This is the first time in the history of the cleaning industry that a certified quality standard has been identified.
Because the process is standardized, the results are predictable and reproducible, a rarity in cleaning. Most organizations have a couple of areas that are clean if they have an excellent worker and effective tools. Other areas within the same institution, sometimes even within the same building, are not as clean. Perhaps the worker in that area is less motivated. Perhaps he/she is using tools and chemicals incorrectly.
With (OS1) cleaning workers perform their duties as a team, with standardized processes, equipment and chemicals. These teams are replicated throughout the organization to provide the same high quality of cleaning.

